Silversea Cruises · Information reference
Silversea Cruises — Cruises Terms And Conditions
Explore Silversea Cruises — Cruises Terms And Conditions using the original descriptions, photographs and reference details preserved below. Use this guide to prepare specific questions about your cruise; confirm any cabin categories, dimensions, onboard services and accessibility requirements against the current ship information before booking.
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Planning with this information guide
When comparing accommodation, consider cabin location, balcony or window type, space for every guest and access to the areas you expect to use most. If the guide covers dining or onboard activities, ask which options apply to your sailing and whether advance reservations or additional charges are involved. Older ship information may describe arrangements that have since changed.
Original cruise reference details
Silversea Cruises. Contact Deluxe Cruises for current prices and personal advice. Silver Cloud, Silver Shadow, Silver Explorer, Silver Wind, Silver Whisper, Silver Spirit, Silver Muse, Silver Moon, Silver Origin, Silver Nova
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SilverseaCruises Request our best available offer Request our best available offer Request our best available offer  E-Mail: Deluxe Cruise TERMS AND CONDITIONS
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Guests independently making all necessary arrangements to and from the ship, including air, hotel and transfer arrangements, may deduct the applicable cruise-only allowance listed with each itinerary. The cruise-only allowance may be deducted only once regardless of the number of consecutiveCruises purchased. Third Passengers occupying a suite may also deduct the cruise-only allowance. Cruise-only rates are port-to-port and do not include ground transfers or arrangements of any kind. The cruise-only allowance is deducted from the published fare prior to applying any applicable savings. top |
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A limited number of suites are available for purchase on a single or third guest occupancy basis. The fare for single occupancy in a Vista or Veranda Suite ranges from 110% to 200% of the double occupancy fare, depending upon the sailing selected. Single occupancy for an Owner's, Grand, Royal or SilverSuite (and Medallion on SilverShadow and SilverWhisper) is 200% of the double occupancy fare. Suites for single and third Passengers are capacity controlled. Rates are subject to change based on availability. top
To reserve your Silverseacruise, a 10% deposit of the total cruise fare is required within seven (7) days of booking. Full payment is due no later than 90 days prior to departure. All reservations are subject to cancellation if payments are not received by the due date and are guaranteed only when paid in full 90 days prior to sailing. Payments may be made by check (U.S. funds), VISA, MasterCard, Deluxe Cruise, Discover Card or Diners Club. top
| Cancellations |
Should it be necessary to cancel your reservation, please have your travel agent contact Silversea's Reservations Department by telephone as soon as possible and subsequently submit your cancellation in writing. Cruise and air tickets must be returned to Silverseabefore a refund can be processed. If your cancellation request is received more than 90 days prior to your initial sailing date, a full refund of the amount already paid to Silverseawill be made. Cancellation requests received within 90 days of the initial sailing date will be subject to the following charges, regardless of suite resale:
- 90-61 days prior to your initial sailing date: 10% of the total fare;
- 60-31days prior to your initial sailing date: 20% of the total fare;
- 30-15 days prior to your initial sailing date: 50% of the total fare;
- 14-0 days prior to your initial sailing date, or non-appearance at the time of sailing: 100% of the total fare.
No refund or adjustment will be made in the event of interruption or cancellation of the cruise vacation after the commencement of same. Passengers canceling land programs, hotel packages or pre-booked shore excursions within 30 days prior to departure are subject to 100% cancellation penalties. A $100 per person administrative fee will be applied for all other changes made within 60 days of the sailing date. Please note that a different cancellation policy applies to Millennium voyages. Please consult your travel agent for details.
top| Health/Disability Requirements. |
Certain medical and
health conditions must be reported in writing to Silverseawhen the
reservation is made:
Guests requiring special assistance because of physical disabilities must be accompanied by a non-disabled adult who will be able to assist them during the cruise, transfers, and in the event of an emergency. Passengers requiring a wheelchair must provide their own collapsible wheelchair. Silverseareserves the right to refuse passage to anyone who, in the opinion of the cruise line, is in such physical or mental condition as to be incapable of an ocean voyage or who may require care beyond that which Silverseacan provide. top |
| Rights Reserved and Limits of Responsibility. |
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Silversea's liability is limited to the terms and conditions of the Passage Contract, which is included with your final travel documents. A copy of Silversea's Passage Contract is also available upon request. Please note that acceptance of the Passage Contract represents acceptance of the conditions herein. Any and all information contained herein is in effect at the time of printing and is subject to change at any time. Silverseareserves the right to alter the ship's advertised route, to delay any sailing, substitute another vessel for the scheduled ship, or substitute or cancel scheduled ports of call as necessary. Additionally, Silverseareserves the right to cancel reservations and bookings, whether or not a deposit has been received. In such event, Silversea's only liability will be to refund to the guest the amount it has received. Silverseamakes arrangements for transportation, other than ocean passage, only as a booking agent. Silversea's responsibility does not extend beyond the vessel. In arranging for the transportation of Passengers to and from the ship, Silverseadoes so with independent contractors. Silverseais not responsible for incidents such as airline cancellations, re-routings or any disruption of scheduled services or accommodations. top |
| Hotel Programs. |
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Unless otherwise indicated, overnight accommodations at a deluxe hotel with breakfast prior to your cruise are included in your air/sea fare. The complimentary hotel night, breakfast and transfers are not included for cruise-only Passengers taking the travel allowance. If necessary, an extra pre-cruise hotel overnight or a post-cruise hotel overnight may be required and included for air/sea Passengers depending on air schedules. Silverseareserves the right to substitute hotel selection and provides transfers and porterage as applicable. top |
| Luggage. |
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You may bring aboard the ship a reasonable amount of clothing and personal effects without charge. Luggage for Silverseaguests, or Passengers on safari or other land packages, must be handled in accordance with regulations and tariffs of airlines and/or ground operators. Luggage exceeding these limitations is subject to the charges as set forth by individual operators. All luggage must be securely packed and properly and clearly labeled. Liquid, fragile, perishable and other articles not suitably packed are transported at your own risk. We recommend that you hand carry travel documents (passport, visa, cruise tickets), medications and valuables. These items are the full responsibility of the guest at all times. Silverseashall not be responsible for the loss of or damage to such personal items. Luggage or personal belongings will be taken off the ship upon guest disembarkation. Under no circumstances will luggage be stored on board without the owner of such luggage being on the vessel. top |
| SilverseaAir Program®. |
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Silversea's ability to offer air service from gateway cities is limited to airline scheduling and availability of negotiated airfares. Airfares negotiated by Silversealimit your ability to exchange, endorse or make changes to air tickets. Seat assignments, special meals and frequent flyer miles are the sole responsibility of the guest. Some airlines restrict the accumulation or use of frequent flyer miles in conjunction with fares used by cruise lines. Any service charges imposed by the airline and loss of issued tickets will be your sole responsibility. Silverseawill select and confirm air carriers and routings on the most direct flights available at our contract rates at the time of ticketing and reserves the right to substitute charter flights for scheduled service or vice versa; Silverseaalso reserves the right to select the carrier, the routing and layover city if necessary. We suggest that you reconfirm your flights prior to departure. Airline tickets are refundable to Silverseaonly. Silverseais unable to make changes to air flights once travel has begun. Should you choose to make your own air, transfer and hotel arrangements, you may deduct the Cruise-Only Travel Allowance amount from the air/sea fare listed. Air and hotel confirmations for air/sea cruise bookings made within 14 days of departure will not be confirmed until full payment is received. All flight deviations and special requests are subject to availability and confirmation. Passengers requesting an air deviation on their return flight date will forfeit all post-cruise hotel and transfers. Passengers deviating from their pre-cruise flight may forfeit transfers from the airport to their pre-cruise hotel. Silversea's promotional Business Class Air Upgrades featured with select itineraries in this brochure are per person, roundtrip (unless noted otherwise) from Silversea's gateway cities on international flights only; upgrades apply to fullCruises only (unless noted otherwise) and are subject to availability. Domestic U.S., Inter-Asia and European flights may be in economy class. Promotional upgrades are available for the first and second air/sea guest in a suite only on selected sailings. Complimentary First Class Upgrades from designated air/sea gateway cities for air/sea Passengers booking Silversea's World Cruise and complimentary Business Class Upgrades for air/sea Passengers booking combination voyages of 50 consecutive days or more are subject to availability and space is limited. In some cases, economy class may be required for Domestic U.S., Inter-Asia and European flights. All other SilverseaAir Program restrictions apply. top |
| Travel Documents. |
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All travel documents (air and cruise tickets, passport, medical card, inoculation verification) are your responsibility and must be in the name that appears on your passport. It is also your responsibility to obtain any necessary visas and public health documents for all applicable ports and to comply with all customs requirements. Without the required documents, you may be denied boarding or disembarkation in certain ports for which visas have not been obtained, and Silverseawill not be liable for such denial or bear any financial responsibility. Security measures imposed by governments may change from time to time and you will be required to comply with them. We will endeavor to provide you with notice of measures which may affect you, but complying with any such requirements is your responsibility. [DeluxeCruises.com will assist you in securing information, provided such requests are by e-mail. All responses to written requests will be made in writing, since oral representations are not made by agents with respect to visa requirements.] All schedules, prices, and terms of conditions listed in Silversea's written brochure and Passage Contract are the effective terms. Terms may be changed from time to time, and new terms supersede any schedules, prices, and terms and conditions previously published, provided that the new terms precede issuance of your Passage Contract, are terms that Silverseareserved the right to change in the terms that you accepted upon deposit or final payment, or are changed by operation of law or applicable rules or regulations pertaining to your cruise and its accompanying arrangements.top |
| Shore Excursions, Land Tours. Lectures. and Personalities |
| Shore excursions at most ports of call are offered for purchase on board, subject to availability. On some itineraries, a complimentary shore excursion may be offered. All shore excursions and land tours are operated by independent contractors and Silversea[and DeluxeCruises.com] acts only as an agent in booking them and shall not be responsible for any loss, injury or death arising out of any service provided. These independent contractors may impose additional limitations of liability. Lecturers, guest personalities, bridge instructors, golf pros/hosts, hostedCruises and entertainers are subject to change and/or cancellation. Some optional pre- and/or post-cruise tours, shore excursions, or special events are subject to cancellation if a minimum number of participants is not achieved. top |
Practical cruise questions
How can I check that these details apply to my cruise?
Send Deluxe Cruises the ship, sailing dates and the details you want to confirm from this Silversea Cruises — Cruises Terms And Conditions guide. Include your guest count, cabin or suite preference and any accessibility or dietary requirements for advice on the current options.
What should I include in my enquiry?
Email Deluxe Cruises with your preferred ship, dates, guest count and cabin or suite preference. Include the route or page you are viewing so we can check current prices and provide personal advice.
How do I compare the available offers?
Ask for the total price for all guests, the accommodation category, what is included, any additional costs and the cancellation conditions. Request our best available offer and confirm the details in writing before booking.
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